AI and The Normalization of Corporate Hubris

3 nuggets heard from Meta’s CEO Zuckerberg on the great perspectives AI is opening up for the company:

1. “we’re going to get to a point where you’re a business, you come to us, you tell us what your objective is, you connect to your bank account, you don’t need any creative, you don’t need any targeting demographic, you don’t need any measurement, except to be able to read the results that we spit out.”

2. “I personally have the belief that everyone should probably have a therapist, it’s like someone they can just talk to throughout the day, or not necessarily throughout the day, but about whatever issues they’re worried about and for people who don’t have a person who’s a therapist, I think everyone will have an AI.”

3. “I think just developing an AI that has a coherent theory of mind, and understanding of your world, and what is going on in your world in a pretty deep way, not a just very surface way of, “He likes MMA”, but, “What’s really going on with him?” — I think that that’s going to be really fundamental.”

Let me offer a slightly cynical take by connecting the dots: Meta is essentially saying, “We’ll sell anything to anyone, as long as one pays enough. Oh, and we’ll also be your therapist, armed with intimate knowledge about you, your concerns, and your social circles.”

Is there no conflict of interest in that? This is coming from a CEO who has shown limited willingness to learn from Cambridge Analytica, who has rolled back content moderation aiming to reduce hate speech and misinformation, and has a history of eroding privacy to benefit its advertising business. In short, a case study in corporate hubris. And precisely why business leaders and citizens must define their own boundaries and expectations, rather than passively accepting whatever Meta chooses to serve up next.

https://lnkd.in/dh77fCRg

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